© 2026 Healing Wild Hearts Sanctuary. All rights reserved.
16. Contact Us
Questions or concerns regarding this Privacy Policy or Healing Wild Hearts Sanctuary’s privacy practices may be directed to:
Healing Wild Hearts Sanctuary
Texas nonprofit organization
Website: healingwildhearts.org
Please use the Contact page on our website for privacy-related inquiries.
15. Changes to This Privacy Policy
Healing Wild Hearts Sanctuary may update this Privacy Policy periodically as our programs, technology, service providers, or legal obligations change.
When material changes are made, we may update the “Last Updated” date shown at the top of this page. The current version posted on our website will govern our privacy practices from the date indicated.
14. Your Choices
You may contact us to update or correct certain personal information you have provided; request removal from promotional email communications; change donor recognition preferences; ask questions about information you previously provided; or raise a privacy concern.
Certain information may need to be retained when required for financial, tax, legal, safety, or organizational recordkeeping purposes.
13. Data Retention
We may retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate organizational and financial records, satisfy legal or regulatory obligations, resolve disputes, and protect the legitimate interests of the organization.
Certain donation, financial, corporate, or tax records may be retained for longer periods when required or appropriate.
12. Information Sharing
We may share personal information when reasonably necessary with service providers that assist us with activities such as donation and payment processing, website hosting and administration, email communications, analytics, event or volunteer management, accounting and financial administration, and legal, regulatory, or compliance matters.
We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect the rights, safety, or property of HWHS, our participants, volunteers, animals, supporters, or others.
We do not sell personal information.
11. How We Protect Information
We use reasonable administrative, organizational, and technical measures intended to protect personal information under our control.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.
10. Photographs and Media
Photographs or video may be taken during certain Sanctuary programs, events, volunteer activities, or community gatherings.
When appropriate, HWHS may obtain permission or releases before using identifiable photographs or video for promotional, educational, fundraising, or organizational purposes.
Individuals may contact us with questions or concerns regarding the use of their image.
9. Information About Children and Minors
Healing Wild Hearts Sanctuary may offer programs, activities, or events that involve youth.
We do not knowingly use our general website to solicit personal information directly from children under 13 without appropriate parental or legal guardian involvement or consent when required.
Information relating to minors participating in Sanctuary programs may be collected separately when reasonably necessary for participation, safety, emergency contact, permission, waivers, or program administration.
Parents and legal guardians may contact us regarding personal information associated with their minor child.
8. Social Media
Healing Wild Hearts Sanctuary may maintain accounts or pages on social media platforms.
Information you choose to share publicly through social media may be visible to others and is governed by the privacy policies and settings of the applicable social media platform.
Interactions with our social media accounts may also provide us with information made available through those platforms.
7. Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites and services, including fundraising platforms, social media platforms, wish lists, payment processors, volunteer resources, and other organizations or service providers.
These third parties maintain their own privacy practices and policies. Healing Wild Hearts Sanctuary is not responsible for the privacy, security, content, or practices of third-party websites or services.
We encourage visitors to review the privacy policies of third-party services before providing personal information.
6. Cookies, Analytics, and Advertising Technologies
Our website may use cookies and similar technologies to help the website function, understand how visitors use the site, improve the visitor experience, and measure the effectiveness of our outreach.
We may use services such as Google Analytics, Google Ads, or similar technologies. These services may collect information about website activity, device characteristics, browser information, referring pages, and interactions with our website.
We may also use advertising or measurement technologies provided by social media platforms or other service providers.
Visitors can generally control cookies through their browser settings. Disabling certain cookies may affect some website functionality.
5. Email and Communications
If you provide your email address or other contact information, we may use it to communicate with you about donations, programs, events, volunteer opportunities, Sanctuary news, fundraising initiatives, or other matters related to our mission.
Where applicable, marketing or promotional email communications will provide a method for opting out of future promotional messages.
We may still send transactional or administrative communications when necessary, such as donation receipts or communications relating to an activity in which you are participating.
4. Donor Privacy
Healing Wild Hearts Sanctuary respects the privacy of its donors.
We do not sell or rent donor names, addresses, telephone numbers, email addresses, or other personal information to third parties for their independent marketing purposes.
Donor information may be shared with service providers when reasonably necessary to process donations, maintain records, provide receipts, administer fundraising programs, or perform services on behalf of HWHS.
We may publicly recognize donors, sponsors, or supporters when permission has been provided. Donors may request that their gifts remain anonymous or that their names not be publicly displayed.
3. How We Use Information
We may use information we collect to process and acknowledge donations; provide donation receipts and other required records; communicate with donors, volunteers, supporters, program participants, and members of our community; respond to questions, requests, or inquiries; coordinate volunteer opportunities, programs, events, and Sanctuary activities; maintain organizational, financial, and donor records; recognize donors when permission has been provided; improve our website, communications, programs, and outreach; share information about Sanctuary activities, fundraising initiatives, events, and opportunities to become involved; protect the safety, security, and integrity of our organization, website, animals, participants, volunteers, and community; and comply with applicable legal, tax, regulatory, and reporting requirements.
2. Donations and Payment Information
Healing Wild Hearts Sanctuary may use third-party payment processors and fundraising platforms, including Donorbox and other service providers, to process donations.
When you make an online donation, payment information such as your credit or debit card information may be collected and processed directly by the applicable payment processor. HWHS does not necessarily receive or store your complete payment card information.
Information submitted through a third-party platform is also subject to that provider’s privacy and security practices.
1. Information We May Collect
Depending on how you interact with Healing Wild Hearts Sanctuary, we may collect information such as your name, email address, telephone number, mailing address, and other contact information; information you voluntarily provide through contact forms, volunteer inquiries, event registrations, applications, surveys, or other communications; donation information, including donation amount, date, designation, and donor preferences; donor recognition preferences, including whether you wish to be publicly recognized or remain anonymous; information necessary to administer programs, volunteer activities, events, or other Sanctuary services; technical information associated with use of our website, such as browser type, device information, pages visited, referring websites, and general website usage information; and other information you voluntarily provide to us.
We seek to collect only information reasonably necessary to support our mission, programs, operations, fundraising, communications, and legal obligations.
Healing Wild Hearts Sanctuary (“HWHS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how Healing Wild Hearts Sanctuary may collect, use, share, and protect information when you visit our website, make a donation, contact us, volunteer with us, participate in our programs or events, or otherwise interact with the Sanctuary.